Why Xpress 24x7

How often have you had to call your service provider about a network issue and then wait for them to dispatch a technician?
That technician had to determine the source of the issue and determine if they had the parts required to resolve your issue. That was all time lost in diagnosis, travel and actual repair.
We can reduce the amount of issues that you endure. We’ll have technicians looking after your network to deal with issues BEFORE they affect your productivity. Xpress’s Managed services Program addresses your IT needs by:
• Detecting and resolving issues before they happen
• Remotely repairing the issues to reduce downtime
• Providing scheduled on-site and remote preventative maintenance on your network to ensure it is operating as efficiently as possible.
Xpress 24x7 alleviates your headaches when it comes to network downtime. By leveraging Xpresswatch, our leading-edge network monitoring tool, we provide you the peace of mind of knowing that your network is being monitored 24×7 by industry experts. And knowing that Xpress 24x7 is there to address any potential issue proactively, you can sleep easier at night, concentrating on more important things, like where to vacation!

When network downtime is not an option… Xpress 24x7!

The Xpress 24x7 services reduces downtime through availability monitoring and immediate remediation, and improves availability through a rigorous proactive incident avoidance program. Through our Xpress24x7 monitoring system we collect and analyze performance and event data for your PCs, file & print servers, Mail servers, SQL servers, Network devices like switches, firewalls & routers & other IT equipment. This is supplemented by proactive alerting systems to our support team as well as your IT admin staff. Our systems also allow you to get detailed reports, logs on-demand. Meanwhile the XPRESS RIM team sends monthly activity reports to keep you updated about your IT systems’ health.